Write to the website team
Our website contact is [email protected]. Use it for an inaccurate passage, a translation issue, a broken internal link or a page that is difficult to use on your device. No guaranteed reply time is advertised. This address is for this information website, not a player-account support desk.
Include context, exclude secrets
Name the page and explain the action that led to the problem. A device and browser name are useful for layout issues. If you send a screenshot, remove personal messages and account details first. Do not send passwords, verification codes, identity documents or banking credentials.
If an external button behaves unexpectedly
Tell us the page URL, button label and destination address you saw. Avoid entering account information while the destination is unclear. We can review the website link, but cannot certify another service’s account process or alter its private records.
For an account-specific request
Recovery, deposits, withdrawals, identity checks and game results need the provider responsible for the account. We do not have access to that system. Separating a website correction from an account enquiry helps keep sensitive information with the appropriate recipient.